Eastside Animal Hospital is a veterinary clinic located in New York, New York. This veterinary practice specializes in routine pet wellness services. We encourage you to contact the location directly to verify address, hours of operation, and service offerings prior to arrival.
5 Reviews on “Eastside Animal Hospital”
Though I have heard countless bad things about East Side Animal Hospital from people at the dog park, in dog groups, and in my building, I have not heard bad things about Dr. Manning, so I made the switch.
For one wellness visit I spent a total of $823 (this included: bloodwork, fecal test, flea and tick prevention, heartworm prevention, exam visit, and 2 prescriptions). I was not told the prices of anything until it was time to pay and at that point I could not do anything about it.
In addition to the astronomical cost of a single well visit for a healthy 2 yr dog, the vet techs were HORRIFIC. When my dog was brought to the back he was greeted with a muzzle. My dog does not have a human bite history and has never been to this vet before, so I am not sure why he was greeted with a tight, cloth muzzle. I explained to the vet tech that my dog does not need a muzzle and will not react well to one if it is forces on him. The vet tech seemed to understand (or so I thought). I sat on the floor – because there was no chair – of a cramped room with my dog on my lap as we waited for Dr. Manning to meet with us. The vet tech suggested I wait in the front for my dog while the vet examined my dog, but I explained I was there with my dog for an annual wellness exam and planned to meet and speak with the vet. Dr. Manning then came in and was pleasant. The vet tech then took my dog back for blood work and I heard nothing about how that went, but when my dog came back out he was very skittish.
The following day I brought my dog back for a heartworm shot. Dr. Manning told me it would take 5 minutes and could be done by a vet tech. I assumed I?d be able to sit with my dog for his shot like I?ve done at my old vet in the past and at Vetco, but I was not. The vet tech took my dog to the back. After 20 minutes I asked about my dog and tried to peak through the window of the back room door and could not see him. I asked the lady at the front desk if I could check on him, but she said she would check. When she returned she said he was having a ?rough time? so two vetch techs were holding him down while he was muzzled and they were trying to give him his shot. I explained to the lady that there must be some big misunderstanding because less than 24 hours ago I told the vet tech that he does NOT do well with being muzzled. He also had two vaccines 24 hours prior at Vetco and sat on my lap while one single vet teach was able to give him two shots back to back. So I?m not sure how this situation went so south. I asked the front desk lady if my dog could sit on my lap for the shots and she said ?no because you are not allowed in the back.? I asked if he could get the shot in an exam room and was told ?no because we do not want him to associate you with shots.? I explained this was not acceptable and was told I?d need to speak with Dr. Manning in person at my next visit even though he was currently in the office while this was all happening.
After 40 minutes my dog was brought back to me frantically panting, whimpering, and charging out the door. The front desk lady jokingly commented ?he?s never coming back here again.?
It has now been 3 days since we were last in the office and my dog has thrown up 4 times. I emailed the office and was told Dr. Manning won?t be able to call me back for another 24+ hours. Dr. Freda called me and said to stop the medicine my dog was put on, but I couldn?t return it to them after spending $100 on it. She couldn?t tell me what was in the heartworm injection he was given and why he would be having a reaction. I asked why I was not given any paperwork on the labs done and medicine and shot received and she didn?t answer. I then asked why I wasn?t told any prices before hand and she said ?usually my clients ask beforehand for a price estimate and if they don?t ask we assume that they?re okay with it.? I also address that my dog was traumatized during his heartworm shot and she completely ignored all my concerns.
I will be taking taking my dog for a second opinion elsewhere and not returning here EVER
This is a wonderful place and the staff are truly amazing. I really love coming here and so does my dog. Looking at some of these other reviews I?m pretty sure they are fake/wrong. Never had a bad day at this incredible house of fluffy love.
East Side Animal Hospital is my go to! Dr. Freda has been my vet for years and I absolutely adore her. She is very knowledgeable and loves my animals as much as I do! When there is something I can?t figure out I immediately make an appointment with her and she knows exactly what?s going on. I had a really hard time finding a good vet that seemed like they cared and were intelligent. I?ve also been to so many Vet Clinics over the years and I?ve never had such a good experience. All of my friends and family now go to see Dr. Freda as well. I HIGHLY recommend!
Very professional and sympathetic environment. Knowledgeable Vets that are always very observant to my dog’s health and welfare.