Residents of Smyrna, Tennessee trust Banfield Pet Hospital for their pet care needs. This veterinary practice specializes in routine pet wellness services. We encourage you to contact the location directly to verify address, hours of operation, and service offerings prior to arrival.
5 Reviews on “Banfield Pet Hospital”
We had been taking our dog there for a few months. When our dog broke her leg, they said they were too busy to see her. For the next few months we got different doctors telling us different things at every visit. Lots more happened but very poor experience over all. Maybe the only positive is that it’s convenient if you need other supplies from Petsmart, but otherwise, I’d look for another vet.
I felt like the lady at the hospital was rude, but she helped me some. My Veterinarian office recommended I get my dog’s nails trimmed at Banfield, but Banfield sent me over to the Spa. My Veterinarian said not to go to the Spa next door to Banfield. Banfield said they only clip dog’s nails for regular patients at their hospital. I’m like wth!
I’m so happy I toke my fur baby. The best care there
I took my dog for an annual visit at the pet smart Smyrna location. Dr. Isabelle De Martin saw my pet. I’ve been trying to get his med for almost two weeks now. I found all his meds cheaper at 1800petmeds.
First, I was told after several attempts to fax the information the fax was down, and the vet had to call. The vet was told the fax was now working and he should fax the request. In addition to all this, Dr. DeMartin denied the prescription request and stated I requested a generic brand, and generic brands were not part of her treatment plan.
Meanwhile, my pet is without medication for an ear infection she stated he had due to her greed for money. This doctor, in my opinion, is unethical and needs to be removed from practice. The vets at 1800petmeds reissued the prescription with the brand name. Let’s see what doctor w.w.w will come up with now…
I would never recommend this vet! First off the lady who answers the phone has a rude tone to her. The vet never looked at my puppy and they even refused to test my puppy for parvo stating that she could have parvo or constipation! Well ma’am, can’t your office test for that? We don’t have the staff for that and we didn’t charge you is what I was told! This clinic does not care about you. I used to take my dog to the Banfield at 100 oaks mall and they would have never turned down my dog for receiving a checkup! This is a ridiculous place and you should go somewhere else if you want your pet to receive good quality care! I see on the reviews that fluids can be offered at this location! So why my pup wasn’t treated?