Residents of Albany, California trust VCA Albany Animal Hospital for their pet care needs. This veterinary practice specializes in routine pet wellness services. We encourage you to contact the location directly to verify address, hours of operation, and service offerings prior to arrival.
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5 Reviews on “VCA Albany Animal Hospital”
I would never recommend this place. They are nice people but they basically ignored signs of an early cancer diagnosis for my pet and now she’s on the verge of respiratory distress from the cancer taking over her nose.. they told me a list of “more urgent” things I needed to do like dentistry.. and UTI tests but then ultimately after $700 of tests said I didn’t need to treat to uti.. this all was a waste of my time and failed to address the real issue – which is how to help a cat with signs of cancer get treatment as soon as possible. I had to go somewhere else to get help and clear answers.
Staff were friendly and Dr. Draeger really took time to listen to all of my concerns and questions. A little pricey for what ended up just being a well visit but I feel it was worth it because the doctor was really thorough and attentive, and gave great guidance for my new kitten.
Pay more attention to the recent reviews because this place has changed significantly in the last couple of years. Albany VCA put my dog’s life in danger due to neglect and poor medical practice. My dog has a heart murmur and was evaluated but a cardiologist every 2 years. The vets at Albany VCA were instructed multiple times to inform me if the murmur got worse so I could take her to the cardiologist immediately. I took her for an evaluation with an outside specialist who informed me that Albany VCA had been documenting worsening heart murmur over the last year. This was news to me as Albany VCA had said nothing to me but documented her condition worsening in her chart. It worsened to the point that she now needs to be on heart medication. Had the specialist not informed me, I would have waited another year for her regularly scheduled cardiologist appointment. My dog could have died. Absolutely disgusting behavior from Albany VCA.
2/14 Update: For what it’s worth, I emailed the address they replied with on 1/17 and haven’t heard back.
I’ve been taking my cat here for three years. In all that time they repeatedly told me she had chronic herpes but there was no test and no other treatment than the one that only had so-so results for her. It was increasingly hard to get a timely appointment so after adopting a dog and getting a next-day appointment at another vet, I decided to switch my cats as well. At the first appointment for this cat the vet asked if she had been tested for respiratory diseases. I was floored. They ran the test and it was not herpes. It was feline Chlamydia which is treatable and cured after two weeks of meds. My cat had been suffering for three years because Albany VCA did not run a simple test. I have now switched all my pets to a different vet and will never be returning.
My family has been coming to VCA Albany for over 30 years now and the quality of care and the focus on profit has gotten out of control.
I would recommend anyone find a different vet as all the Doctors who were there for a long time have either retired or quit and they appear to have not replaced them as wait times have gotten incredibly long.
They also will misadvise you in the interest of scheduling extra appointments. We brought our dog in in November for vaccines to renew his registration and had a checkup for him in January scheduled. We asked if we should keep that appointment and were given a strong yes. Fast forward to that appointment, we were in the waiting room until 25 minutes after the appointment time start after arriving five minutes before. When we saw the doctor she weighed our dog and asked what dog food we were feeding him. They asked if we had any concerns and we had her look at a small growth he had since we were there. We wouldn’t have scheduled a separate appointment for this as it wasn’t a big deal. This bill was $120 for an appointment that was less time than the wait and equated to a phone survey. When I called to try and discuss this ridiculous charge the hospital manager said that it was our choice to bring him in and they’ll always recommend "the best care" and preventative medicine. I find it disturbing to essentially say we shouldn’t trust their advice because they’ll always recommend the maximum number of visits to increase their billings.
Yes it’s a pet owners decision to bring their pet in, however many of us rely on the advice of the vets we bring them to and VCA will give you the advice that helps their bottomline first and you and your pet second.