Residents of Atlanta, Georgia trust VCA Pets Are People Too Veterinary Hospital for their pet care needs. This veterinary practice specializes in routine pet wellness services. We encourage you to contact the location directly to verify address, hours of operation, and service offerings prior to arrival.
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5 Reviews on “VCA Pets Are People Too Veterinary Hospital”
Terrible place, unprofessional and incompetent. Used to go here for vet services and to board my dog. Dropped him off before I left for a 9 day trip, let them know he was almost out of his usual meds. They promised they’d refill. When I returned they had not refilled them and had not bothered to call me when the meds I left had run out, they just left him unmedicated for 6 days. He could barely walk when I picked him up. Imagine that — he’s literally staying at the very place that he gets his medicine from, but they left him untreated and didn’t even notice he lost his ability to walk. We decided never to use this place again for anything.
He got sick over the recent holiday and this was the only place available for emergency treatment. My heart sunk when I heard he’d be coming here again. The cost was outrageous, far more than Blue Pearl charges. He died within the week and today they sent me an additional charge (by text at 8:30am!) for medication he was never given, supposedly ordered 4 days after he died. Got some mealy-mouthed “oh it’s just something we always do” explanation. Charging people for medication they haven’t been given is something they always do, apparently.
I’ve been here more times than I can count since adopting my kitty 2 years ago. Eye+Ear Infections, Breathing+Skin Issues. I’ve seen 5 vets. The care and follow up good, (sometim es you might need to call them, but that’s true with other vets, too). Responsive to email. A few excellent front desk people (and a few newbies in training who don’t always last-staffing issues like any business). I’ve seen a front desk person rush out to the parking lot and personally carry a huge dog in crisis to the emergency room. If you are willing to see different vets, they can usually get you in within a few days, and if you cannot wait, you can come in without an appointment but the fee is about $50 more. Other vets I’ve used generally don’t have openings for 1.5 weeks +. Open until 10pm (!) and Sat/Sun. This is rare and appreciated, esp. for those of us whose pets always seem to get ill on the weekend. They are absolutely the most flexible option out there! Con would be that they are pricier than other vets I’ve seen (but given the flexibility and availability, worth it). They have a Pet Plan for $90 a month that includes free check-up/booked visits (not emergency) and yearly physical. Again, not for everyone, but great for pets with chronic issues. They will give you detailed pricing before any procedures. You can accept or not, seek a second opinion, go home and decide. It’s not unusual for vets to recommend diagnostics for our pets who can’t tell us what’s going on exactly. I understand that medical care for a pet is just as frustrating and confusing as it is for humans, but I think VCA does a great job, especially if your pet needs frequent care. They are also always nice about my terrified-of-the-vet kitty, who is not at all nice to them. Also note, they may call you at 8pm, because their end of the day is not 5pm. I go to another vet who is a cat specialist, but it’s really hard to see her in less than 2-3 weeks, so VCA is usually my go to, and I’m happy with them. I think some of these low reviews represent outliers (or frustration) rather than the standard care they provide.
Taken my cat here for years, never had a problem and am satisfied with their availability.