Residents of Indianapolis, Indiana trust Brookville Road Animal Hospital for their pet care needs. This veterinary practice specializes in routine pet wellness services. We encourage you to contact the location directly to verify address, hours of operation, and service offerings prior to arrival.
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5 Reviews on “Brookville Road Animal Hospital”
Please note that my experience and rating are solely based on the interaction over the phone. I have not visited this establishment.
The one star rating is based on the friendliness and service over the phone. The woman who answered the phone was extremely rude and seemed to not be bothered when the situation with my pet was being explained. She cut you off when trying to speak. After she let me know there was no availability for at least a week out, I asked if she had a recommendation for another vet. She huffed no and asked if that was all. I asked if there was a nurse or doctor on staff I could speak with to see what they suggested in the meantime to make them comfortable before I could get a visit scheduled and before I could finish she was rushing me to ask if I was making an appointment or not.
Had this woman been a little more warm and welcoming, we might have chosen this establishment as our new home vet. I know the saying goes don’t judge a book by its cover, but if she was like this over the phone, it just makes you wonder how your pet and you’ll be treated in person.
It is pretty pathetic when you have animals that you’ve been going there for years for your vet and you have a new family member that is sick and don’t know what’s going on with them that’s why you have your vet for your family for all of your animalsPathetic when you have animals that you’ve been going there for years and in your bed and you havePathetic when you have animals that you’ve been going there for years and in your bed and you have new family members are sick
I’ve been taking our pets to Brookville Road Animal Hospital for the last 6 years. The staff is always super friendly. The vets are very compassionate. I highly recommend Brookville Road!