Looking for top-notch pet care in Cambridge? Banfield Pet Hospital (Cambridge) is here to help. This veterinary practice specializes in routine pet wellness services. We encourage you to contact the location directly to verify address, hours of operation, and service offerings prior to arrival.
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5 Reviews on “Banfield Pet Hospital (Cambridge)”
Horrible customer service. I called to help schedule an appointment for my dog and was put on hold for over 20 minutes
Originally I gave this place a one star review but have revised since then.
Initially what I said: "They’ve repeatedly rescheduled our appointment (pushing it back weeks at a time) to get our dog spayed despite the fact this is a time sensitive matter. We have a vacation planned and then are relocating and now they are asking to reschedule again when we are already on vacation. Their wellness plan is not worth it if you can’t get your dog spayed!"
However, someone from the Cambridge banfield office did follow up with us this week; she explained the situation and why they were having scheduling issues and to make it right she called countless other banfields in the region to find a place that was able to spay our dog this week. We really appreciated that!
Caring staff but need to be available more.
The staff is rude.