Looking for top-notch pet care in Norfolk? Westside Family Pet Clinic is here to help. In addition to routine pet wellness services, this veterinary practice also specializes in 24/7 veterinary care for pet emergencies. We encourage you to contact the location directly to verify address, hours of operation, and service offerings prior to arrival.
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5 Reviews on “Westside Family Pet Clinic”
We have boarded here several times over the past few years and always had a good experience. Our dog is now elderly, and they were so kind and patient with him during his latest stay. The staff is first-rate!
About a week ago, our 7-8 week old kitten went through a traumatic and uncomfortable life threatening experience. In the emergency situation, I was too frantic to figure out what actually happened, and decided to get him in to see a vet. It was after hours, almost midnight. Every other clinic either turned us down because we weren’t clients, or lived over an hour away. We were able to get ahold of Dr. Petersen right away, and he met us at the clinic even quicker than his own estimated time. He was very gentle and thorough while figuring out what happened to our baby Sneak. He was also unashamed to admit he had to do a little extra research before being comfortable with diagnosing him.
Our precious baby came in too much contact with my dogs flea collar and it poisoned him, causing him to have siezures and troubles breathing. Something I would have never thought of. Dr. Petersen cared for him for two days and nights, and did everything he possibly could to try to nurse him back to health while keeping him as comfortable as possible. I should also mention that West Side was more than happy to work with us on the cost, understanding that not everyone is prepared to go through an emergency situation like we did. I was very satisfied with the care, the cost, and the amount of contact he kept with me throughout the time Sneak was in his care.
Unfortunately, Sneak passed away. Dr. Petersen was so apologetic, although it wasn’t necessary. He went above and beyond to do everything he could have possibly done. I believe it was just Sneak’s time to go. I will forever be grateful for the amount of compassion I felt from all the staff at West Side. â¤ï¸
Have never taken my own animal here but have had several friends tell me that their pet(s) did not have a good experience. Moved here 3 years ago and had a job interview for the kennel staff position. Told me I got the job and then I never heard back from them. Applied again this past year, was told I was hired, shown around the clinic, and never heard back from them, once AGAIN. Quite poor with communication, would not recommend going if they can’t even follow up with a person who would like to work for them…
Amazing job! My 2 dogs went to the Vet and then the Groomer! Couldn’t be happier than I already am! They did an amazing job! Friendly, kind, and very welcoming! I felt like they are enjoying their job and loved us being there! And My dogs looked great after the grooming!!