Looking for top-notch pet care in Raleigh? VCA Durant Road Animal Hospital is here to help. In addition to routine pet wellness services, this veterinary practice also specializes in pet boarding, pet daycare. We encourage you to contact the location directly to verify address, hours of operation, and service offerings prior to arrival.
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5 Reviews on “VCA Durant Road Animal Hospital”
Our daughter is in Raleigh from California for the Holidays. A day after arriving, one of her dogs began to limp excessively. Going online, our daughter was able to make an appointment for the next day.
We arrived at 4:15 for a 4:30 appointment. We were greeted by Katherine, a medical technician, immediately upon reaching the reception desk. Katherine quickly took some basic information and took us to an exam room. Once in the room, Katherine spent about 15 minutes getting a detailed history of the injury, our dog’s health and a list of all our questions for the doctor. Katherine was great! Kind, no pressure, easily to speak to, and compassionate. One of the best intakes we’ve ever had with our animals.
Katherine went to the back room to relay this information to our veterinarian for the day, DR. Sarah Trimarchi (who is new to the practice). Within just a few minutes, Dr. Trimarchi came in to perform her examination. Dr. Trimarchi was fully prepared having spoken with Katherine and having already read the notes from our dog’s California file. Dr. Trimarchi was not only efficient, but she was articulate, kind and gentle with our dog. He can get tense during vet visits, but he remained calm and relaxed throughout the visit.
Within a few minutes, Dr. Trimarchi suspected our dog had torn his CCL. She presented various options and guidance. We decided to opt for a more detailed sedated x-ray series and examination.
The office scheduled the testing for the very next morning…. first appointment. The entire office was wonderful. Again, they made our dog very comfortable and relaxed.
As promised, Dr. Trimarchi called as soon as our dog was out of sedation and as soon as she had an accurate diagnosis… yes a torn CCL. Dr. Trimarchi spent 20 minutes on the phone with us regarding the diagnosis, how she reached her conclusion, impact of the tear and each available option and the benefit/cons of each. She answered all our questions without making us feel rushed or foolish in any way. Knowing our dog was a California resident, she tailored her treatment accordingly and worked to help us find and schedule a surgeon in California…. looking up appropriate facilities in California, getting the medical records to them quickly and the like. She also prescribed medications and a treatment plan for here in NC so our daughter could remain for the Holidays and so the dog could be comfortable and safe during the visit.
A long detail of our experience with VCA Durant Road, but this was to show how truly exceptional they are. The very best care, without unnecessary testing or pressure and all with multiple options suggested and guidance on each. They made us feel like they really care and not just like a means to make money.
We really enjoyed our visit with this veterinarian and her staff. Obviously, we had hoped for a better diagnosis, but we know we received the best possible care in the nicest way!! They are good people and good medical experts and I highly recommend this team!!
Excellent service and kept our Boxer happy to be left alone for treatment and not be anxious. He is receiving the best CARE! Thank you for the quick recovery too!!
Always great service for our pets & they offer boarding service too.