Residents of Chardon, Ohio trust Animal Clinic of Chardon for their pet care needs. This veterinary practice specializes in routine pet wellness services. We encourage you to contact the location directly to verify address, hours of operation, and service offerings prior to arrival.
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5 Reviews on “Animal Clinic of Chardon”
First time going. I found it very clean, the staff was awesome, the veterinarian was very thorough and knowledgeable. Great to find a new home for my girls.
Great Place Great service and care for your Pet
My very loving and sweet Cheyenne (5 year old female black lab, 75 lbs) has been a patient here since we moved to Chardon in 2020. All the vets were great and up until now have not had any problems. My sweet Cheyenne was seen at the vet on Tuesday (4/18/2023) for a possible cyst (on the right hip) and 6 month checkup. She had a very detailed exam by the vet and was given a completely clean bill of health. The vet mentioned to use their app to keep them updated on discharge as a biopsy of the cyst was taken. The day after she started restricting the use of her back right leg for lifting only (stairs, jumps, etc). I suspected a muscle stain. Given the injury was nontraumatic(no falls, no dog fights, no specific injury, no evidence of infection at biopsy cite, area nontender on exam), and we had an old prescription for low dose prednisone (10 mg/day for a 70 lb dog), and the fact 95 {3e5590428a79894d2ac9f4fb27c460b9041d8c86608ad7b21a29520a5e85fe91} of muscular skeletal injuries just require rest with full recovery, we started her on the prednisone. This clinic has a APP for communication with the medical staff, so as requested I used the app to keep the clinic updated. I very simply asked if there was anything over the counter that I could give Cheyenne for pain until the prednisone kicked in. Unfortunately, whomever was covering their app (you could tell they were not clinical and had a very low level of medical intelligence given their response). They refused to answer the very simple question unless I schedule an appointment, despite her being seen two days prior. They refused to pass my question/message onto the vet. I offered I would gladly have Cheyenne follow up in a week (sooner if symptoms worsened), to allow time for the rest/prednisone to work. The ACOC clinics response was rude and they ended up dumping Cheyenne refusing to see her going forward. Complete patient abandonment and malpractice. I am strongly considering getting advise from my lawyer, however in the meantime will need to find a new vet since this establishment clearly only cares about money and not about their patients. To be fair I do not think any of the communication actually reached the vet despite me asking at least 5 times for the message to be relayed. I do believe this was just the office staff and in my opinion whomever it was, their employment should be terminated immediately. I have screenshots of the entire conversation. Sad.
Pricey, but good care for our pets.