VCA Redwood Animal Hospital is a veterinary clinic located in Redmond, Washington. This veterinary practice specializes in routine pet wellness services. We encourage you to contact the location directly to verify address, hours of operation, and service offerings prior to arrival.
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5 Reviews on “VCA Redwood Animal Hospital”
Definite five stars for Ivana Hui…I am an older person who has had quite a few dogs in my life, Dr Hui is sincerely the best Veterinarian I have ever had the pleasure to meet. I was given a complimentary exam for my sweet dog (from the Humane Society). I thought great, what a wonderful way to consider someone to care for Ruby. Dr Hui took all of the time that I needed to answer questions that would help with training issues that I was having, concerns with possible things to watch for (Ruby is an older girl), and food and other choices that are affordable (without trying to upsell their products). I could go on and on. I am so happy to find a Vet who clearly cares about the animal as well as the owner. I highly recommend Dr Hui and Redwood Animal Hospital…the staff is also extremely helpful and kind.
Dr. Karen West is a good veterinarian. She is very knowledgeable, gentle, and engaging. She validates my experience and she is happy to explain treatments in detail. Amanda is a good vet tech. She is even-tempered, professional, confident, and knowledgeable. It was only ever a positive experience when we were seeing Dr. West and Amanda was our tech.
Besides those two shining stars, this clinic is chronically overworked and understaffed. Front desk staff are uncertain and dispassionate and seem scared and rushed. I haven?t had experiences with every staff member there but some of the other doctors and techs can be dismissive and try to rush us through without explaining things. My dog is anxious and instead of trying to build a relationship with him they just muscle through and increase his vet anxiety. The advice they give has been pretty good but their treatment of us and my dog is overall fairly unpleasant.
The building feels neglected, dark, and depressing. It is pretty clean except the first time I ever visited there was blood on the floor in the exam room from the last patient. It seems like there have been no updates since the early 2000s and there are decorations and ?monthly? postings that were put up before covid. I always seem to pay more than I expected and I leave with a bad taste in my mouth.